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We have our fingers on the pulse of global retail

The holiday season is approaching, and that means holiday sales. If you’re running a marketplace shop, this is probably the most profitable season of the entire year for you. Preparation is critical, so let’s take a look at some of the most important things you can do to get your business ready for Christmas success. […]

The importance of a good delivery strategy (particularly in the ecommerce landscape) is becoming more and more obvious.  Everyone has a story to tell about that missed birthday gift or a beautiful dress that arrived too late for a special occasion. How many of these customers have shopped again at the same shop or with […]

Over 4,000 ecommerce merchants, including Internet Retailing’s Top 500 (IR500), took part in a survey by Magento, eBay and Marketing Sherpa, on where their ecommerce marketing budget is allocated. Let’s have a look. [H3] SEO and paid search Interestingly, ecommerce brands are spending between 10% and 24% of their budget on SEO. The average ecommerce […]

[H1] ECOMMERCE DELIVERY IN ITALY: WHAT DO LOCAL CONSUMERS EXPECT? Italians may be renowned for their love of fashion, but when it comes to ecommerce delivery in Italy, what are local consumers’ expectations? HAPPY DELIVERIES, EQUALS HAPPY CUSTOMERS Delivery satisfaction is a stong indicator for future purchases and ongoing consumer loyalty. Italians view deliveries as […]

[INTERVIEW] CEO explains why ZigZag is revolutionising returns


Today as part of our ‘Pentagon in conversation with…’ series, we are talking to Al Gerrie, CEO and Co-Founder of Shoptalk Europe’s start up of the year ZigZag Global. He shares insights into why getting returns right is so crucial for retailers and how Zigzag can save time, money and waste.

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Today at Pentagon, we are delighted to be talking with Al Gerrie, CEO and Co-Founder of Shoptalk Europe’s start up of the year ZigZag Global.   Hi Al! In a few words, please can you describe why retailers should be paying attention to ZigZag? ZigZag is revolutionising the way that retailers handle returns. We helping […]

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