As part of our marketplace focus series, we are taking a look at Newegg, the ecommerce store built specifically for tech-enthusiasts that boasts more than 10.5 million product listings and 70% customer retention.
Founded in 2001, Newegg positions itself as a specialist online marketplace that is focused on providing tech-enthusiasts and mainstream shoppers alike with the most up-to-date technology, consumer electronics and automotive parts, to indulge their passion for cutting edge products at competitive prices. Newegg takes the time to understand their customers’ requirements and responds by seeking out the best deals from a wide range of specialist brands to maintain its position as a premier online shopping destination.
Customer service is hugely important to Newegg, with the marketplace equipping their customers with state-of-the-art decision making resources, such as detailed product information, ‘how-to’s’, over 3 million customer reviews and high-resolution photo galleries. Newegg also prides itself on ‘lightning-fast delivery and cutting-edge logistics’ which provides customers with peace of mind, from the first click to final delivery.
Newegg is more than a shopping destination to its customers; it is a community of like-minded individuals who can share their passion with over 25 million other registered users.
Similar to Fulfilled by Amazon (FBA), Newegg offer their own fast, reliable and cost effective logistics solution, ‘Shipped by Newegg’ (SBN). Here are just a few of the many perks of using SBN:
The United States is the second largest ecommerce market globally, only missing out on the top spot to ecommerce giant, China. The market is currently estimated at US$396bn, and is expect to grow by a whopping 73% by 2020, reaching as much as US$684bn.
Not only is the US one of the most established ecommerce markets, but it is also one of the most innovative. American retailers have been quick to adopt mobile apps and responsive online store designs to provide their 190 million digital customers with a smooth shopping experience, as well offering new, fun ways to purchase goods, such as ‘selfie pay’.
Together with a seamless omni-channel presence (over 43% of major retailers in the US offering some form of in-store pickup for online orders), the US benefits from a fantastic logistics infrastructure, a common language and high consumer engagement, making it the perfect springboard for UK retailers looking to increase international sales.
As the leading experts in global online marketplaces, Pentagon can accelerate your international growth by setting up and managing your store directly on Newegg.
We provide a technical advisor to manage the integration between your brand and Newegg, and a proactive account manger to oversee the day-to-day running of your branded store. We optimise your product titles and drive sales through platform deals, translate all product descriptions and titles to match local language expression, and deliver expert ecommerce customer service to help deliver an excellent customer experience.
Let us develop a tailored solution for your business that will help you reach new international customers and grow your global sales.get in touch