Go further with best-in-class marketplace expertise

Why Work With Us

When we began in 2009, the UK marketplace landscape was dominated by two large, multi-category American sites: eBay and Amazon. Fast forward to today, and the marketplace ecosystem is more vibrant and diverse. Now, a wide range of challenger marketplaces, department stores, high-street retailers, niche specialists, supermarket giants, and mobile-first platforms from China are all bringing unique approaches to this model. Adding to this dynamic, social commerce - led by TikTok - is predicted to grow exponentially through 2030, marking an exciting new frontier in e-commerce that we are committed to supporting. Our dedicated services are powered by specialized teams, including project managers, data experts, account and trading managers, design merchandisers, financial reconciliation, and customer service experts.

By design, we’re agile and flexible, able to provide modular, one-off solutions or end-to-end marketplace management. From integration software deployment and full store management to acting as the merchant of record and handling product fulfillment, we cover it all. Over the years, we’ve generated well over £1 billion in GMV for more than 200 well-known high-street retailers and global brands, helping them succeed across a spectrum of marketplaces with both full-price and off-price strategies. While we’ve operated internationally, our primary focus is now on the UK, where the shift toward the marketplace economy has accelerated since the pandemic. We leverage the latest technologies, particularly artificial intelligence and machine learning, to support our high standards of service. While we’re proud of our forward-looking approach and our 15 years at the center of the marketplace economy, our focus remains, above all, on our people. If you’d like to learn more, please reach out. We’d love to explore how we can support your goals in this exciting space.

LEADERSHIP TEAM

Ivanka Ivanova

Head of Operations

Aleksander Vatev

Head of Finance

Veselina Velkova

Head of Client Services

Lyubomira Georgieva

Head of Business Development

Chrystalla Spire

Group Legal Counsel

BRAND VALUES

TRUSTED

We are committed to working with our clients in a reliable, transparent and ethical manner. Our dedication to quality and consistency ensure that our services meet or exceed expectations.

EXPERIENCED

Each client relationship is a journey, creating a lasting, positive impression. By delivering meaningful and impactful results, our clients become our best advocates.

RESPONSIVE

Our culture is built around being attentive to our clients and agile when changes happen. By providing an open, feedback-driven environment we are able to listen, anticipate and act quickly.

ADAPTIVE

Our people are our superpower, but technology enables them to be flexible and efficient. We adjust strategies, and implement innovations by using the latest automations while staying true to the human aspect of our mission.

COLLABORATIVE

We value diverse opinions and prioritise teamwork, mutual respect, and shared success. We believe value creation for our clients depends on having an open dialogue and collaborating with external partners.

PIONEERING

We innovate, explore, and are fearless when it comes to embracing new ideas, technologies, and solutions. We are curious and bold, and take calculated risks in order to create unique value for our clients.

OUR CLIENTS

BRANDS THAT HAVE TRUSTED US SINCE 2009

We are marketplace process outsourcing experts

From integration, store management, data optimisation and localisation, customer service, to fulfilment and returns, and merchant of record solutions, we are the only partners you'll ever need to accelerate marketplace growth.

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